Baji Aff FAQ — All your questions answered in one place

An NID is not required at registration. However, before making a withdrawal, you will need to submit your NID or passport as part of the KYC verification process. Completing KYC right after registration will save you the hassle later.

No. Under baji aff rules, only one account is permitted per person. If multiple accounts are detected, both will be suspended and balances may be forfeited. Please register a single account using accurate and truthful information.

On the login page Click the "Forgot Password?" link. Enter your registered mobile number and an OTP will be sent to you. Once verified, set your new password. The entire process takes about 2 minutes. If you run into any issues, reach out via the support chat.

Yes, you can change your mobile number from Profile Settings while logged in. The new number will need to be verified via OTP, and identity confirmation may also be required. If you run into any issues, please contact support.

As part of responsible gaming, you can request self-exclusion or account closure. This can be done through the "Responsible Gaming" section in your profile, or by contacting support. For more details, Responsible Gaming View page.

Yes, you can — however, each person must use a separate mobile number, a separate ID, and a separate payment method. If multiple accounts will be managed from the same device, please notify support in advance.

Log in and on the deposit page Go to the deposit page. Select "bKash" as your payment method, enter the amount, and send it to baji aff's bKash number. Enter the payment reference number in the confirmation box. Your balance will be credited within a few minutes.

Minimum deposit amount on Baji Aff BDT 300. Limits may vary by payment method. bKash and Nagad deposits generally start from BDT 300. Visit the deposit page for details on maximum limits.

bKash and Nagad deposits are typically 5–15 Minutes credited within. Bank transfers may take 1–3 business days. Transfers made after 10:00 PM may be processed the following morning. If there is a delay of more than 30 minutes, please contact support.

Baji Aff accepts the following payment methods:

• Mobile Banking: bKash, Nagad, Rocket
• Bank Transfer: All National Banks
• Card Payments: Visa, Mastercard
• Crypto: USDT, Bitcoin, and more

Baji Aff does not charge any fees on deposits. However, transaction fees applied by your payment provider (bKash/Nagad/Bank) may apply. Please verify the net amount before sending.

No. baji aff requires that you use only payment methods registered in your own name. Funds sent from third-party accounts may be returned and could result in issues with your account.

Once KYC verification is complete, withdrawals to bKash and Nagad typically Within 15–30 Minutes processed. Bank transfers may take 1–3 business days. If KYC has not been completed, your first withdrawal may take longer.

Minimum Withdrawal Amount BDT 500. Winnings from bonuses are subject to turnover requirements before withdrawal. Minimum limits may vary depending on the payment method.

Common reasons why withdrawals get blocked:

• KYC verification not yet completed
• Bonus Turnover Requirements Not Met
• Suspicious activity on your account
• Payment Information Mismatch

Contact support to find out the specific reason.

Yes, but only after meeting the specified turnover requirements. Each bonus has its own turnover requirement. For the welcome bonus, you are generally required to wager the bonus amount a set number of times. Details Terms & Conditions Available on the page.

Baji Aff generally does not charge any withdrawal fees. However, your payment provider may apply a transaction fee. A processing fee may apply for withdrawals below a certain amount — see the deposit page for full details.

Standard members can make up to 3 withdrawals per day. VIP members are eligible for a higher limit. A daily maximum withdrawal amount also applies — check your account dashboard for details.

After registration, your first deposit will automatically credit a 100% welcome bonus. Make sure to select the "Welcome Bonus" option at the time of deposit. Turnover requirements must be met before withdrawing bonus funds. For details, On the promotions page see here.

Share your referral code with a friend. When they register and make their first deposit, you'll receive a BDT 500 bonus — and your friend gets an extra bonus too. There's no referral limit — the more you refer, the more you earn.

Active members receive 10% cashback on their net losses from the previous week, credited every Monday. Cashback is added to your account automatically. The minimum cashback amount is BDT 100. VIP members receive a higher cashback rate.

Generally, a new bonus cannot be added while an existing bonus is active. You can claim a new bonus once the previous one has been completed or cancelled. Cashback and VIP points, however, remain active at all times.

Yes, you can cancel an active bonus at any time. Please note that cancelling will remove the bonus amount from your account. You will be able to make a withdrawal after the cancellation. You can also contact support to have it cancelled.

VIP points are earned automatically with every bet. The higher the bet amount, the more points you earn. Reaching a set number of points levels up your VIP status, unlocking greater benefits at higher tiers. Points can be converted into cash or free spins.

Available on Baji Aff:

• Slots: 300+ Slots Games, Jackpot Slots
• Live Casino: Live Roulette, Blackjack, Baccarat
• Sports Betting: cricket, football, tennis, and more
• Fishing Games: Types of Fishing Games
• Instant Games: Crash, Dice Games

Yes. All games on Baji Aff use RNG (Random Number Generator) technology, which produces completely random and unbiased results. All games are regularly tested and certified by independent international auditing firms.

Yes, Baji Aff is fully mobile-optimized. All games can be played directly from the browser on both Android and iOS devices. Slots, Live Casino, Sports Betting — everything works seamlessly on mobile.

If your connection drops after placing a bet on a slots game, the result is already recorded on the server. Once you reconnect, the outcome and any winnings will be credited to your account. For Live Casino, you will be removed from the table.

Yes, cricket betting is especially popular on Baji Aff. Live and pre-match betting is available for all Bangladesh cricket team matches as well as the IPL, BPL, T20 World Cup, and ODI World Cup.

Demo mode is available on most slots and casino games, letting you play without real money. Live Casino and Sports Betting do not offer demo mode. Winnings from demo mode cannot be withdrawn.

Yes, Baji Aff is an internationally licensed online gaming platform. SSL 256-bit encryption, regular security audits, and RNG certification ensure that all transactions and gameplay are completely secure.

Baji Aff keeps your personal information completely confidential. Your data is never sold or shared with any third party. For more details on how we handle your privacy, on the Privacy Policy page see here.

Go to the "Security" section in your profile settings and enable 2FA (Two-Factor Authentication). You will receive an OTP on your mobile with every login. Once active, your account will remain secure even if your password is compromised.

Change your password immediately and report it to support. Request a temporary account lock. Log out of all devices. If there are any suspicious transactions, report those as well.

Always use the bajiaff.co domain exclusively. Baji Aff will never ask for your password or OTP via SMS or phone. Do not click on unfamiliar links. If you receive any suspicious communication, report it to our support team immediately.

Easy ways to get in touch with Baji Aff:

• Live Chat: Click the chat button at the bottom of the site — available 24/7
• Email: [email protected] — Response within 24–48 hours
• FAQ: Most questions are answered on this page

Yes, the Baji Aff support team can assist you fully in Bangla. Bangla-speaking support agents are always available for Bangladeshi members. Support in English is also available.

First, raise your complaint via live chat or email. Our team will respond within 24 hours. If the issue remains unresolved, submit an escalation request with your Ticket ID. All complaints are taken seriously and resolved within 7 business days.

Baji Aff has official social media channels. However, always use the official website for support. Do not share personal information or account details on social media.